Multispecialty Clinic Manager AdventHealth Medical Group
AdventHealth Imaging Center – Roeland Park
5675 Roe Blvd; Ste 120
Roeland Park, KS 66205
Top Reasons to Work At AdventHealth
Medical, Dental and Vision Benefits Available Day One
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Providing faith-based, whole person care to Kansas City since 1962
Excellent health benefits, an onsite childcare center and fitness facility
Tuition reimbursement to support continuing education
Employee Referral Program
Largest health care provider in Johnson County with three campuses
Full Time Days
40 Hours a week
Monday – Friday
You Will Be Responsible For:
Manages AHIC team requests in the Hub and adjusts schedules when technologists are out.
Performs annual reviews for AHIC staff with input from AHIC Team Lead.
Manages the AHIC schedule.
Manages Multispecialty Clinic schedule and checks in patients.
Conducts timeshare quarterly audits (with legal/Campus Administrator) to ensure compliance.
Acts as liaison between patients, campus, physicians, programs, and other services.
Creates and maintains policy/procedure manual for Multispecialty Clinic.
Accepts cash payment from medical patients.
Orders supplies as needed.
Trouble shoots issues within the clinic and throughout the facility.
Recognizes and manages risks, resolves to best ability or brings to leadership. Documents adverse events.
Flexible in accepting job assignments to meet the needs of each Multispecialty Clinic and AHIC.
Works cooperatively with both employed and independent physician groups rotating through the clinic.
Works independently and efficiently.
What You Will Need:
Bachelor's degree in a related field, or combination of Associates Bachelor's degree and related experience
The Manager is the first point of contact for patients and families arriving at the Roeland Park Multispecialty Clinic, handling check-in and receptionist duties for AdventHealth Medical Group (AHMG) physicians. This position is solely responsible for ensuring smooth operations in the clinic, where AHMG employed physicians rotate, and where space is leased by several independent physician groups. The Manager acts as a liaison between providers and AdventHealth departments. The Manager works closely with the Timeshare Supervisor to ensure coverage for all hours of operation.
This position is responsible for monitoring agreements to ensure physician groups are operating within necessary parameters. The ability to work within multiple EMRs is also important. The Manager handles cash, check, and debit cards while accepting copays for providers.
The Manager orders all clinic supplies and is the main point of contact for the clinic. Quarterly audits also need to be conducted to ensure compliance. The Manager is to work directly with Legal Team/Director of Operations to schedule these audits regularly. With it being a timeshare space (and highly regulated), the Manager is responsible for closely monitoring the space in between audits. The Manager is required to participate and provide input in AdventHealth Shawnee Mission Time Share Committee meetings.
This position is also responsible for overseeing the AdventHealth Imaging Center (AHIC) team of technologists. Working closely with the AHIC Team Lead, the Manager will ultimately be responsible for the relationship with Radiologists and other providers who refer to AHIC. This position will consistently monitor and adjust the AHIC schedule for all modalities based on staff availability, demand, and operational efficiency. The Manager will report to the Director of Operations and keep them informed as opportunities or issues arise with the schedule or relationships. Ensures the growth of this business line is top-of-mind when making decisions about schedules and staffing.
In addition to the coordination of Multispecialty Clinic and AHIC operations, this position supports various tasks including service issues and signage requests. Creates an exceptional customer experience by continuously demonstrating the AdventHealth Service standards. Customers include patients and families, and independent and employed physician groups, who are providing services in the Multispecialty Clinic. Ensures all activities related to the suites within the Roeland Park location are operating smoothly.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.