Job Summary The Customer Service Representative (CSR) / Support Representative is responsible for handling customer inquiries, resolving issues, and providing product or service information to customers via phone, email, chat, or other communication channels. The CSR will work closely with internal teams, such as sales, operations, and product development, to ensure that customer needs are met and issues are resolved efficiently. Key Responsibilities: 1. Respond to Customer Inquiries: Handle a high volume of customer inquiries via phone, email, chat, or other communication channels, providing accurate and timely information about our products or services.2. Resolve Customer Issues: Troubleshoot and resolve customer complaints, issues, and concerns in a profess