The Administrative Assistant provides comprehensive administrative and operational support to individuals, teams, or departments within the organization. This role is responsible for coordinating day-to-day activities, managing data and documentation, supporting claims-related processes, and ensuring efficient communication across stakeholders. The ideal candidate is a highly organized, detail-oriented professional who thrives in a fast-paced, collaborative environment. This individual manages multiple priorities seamlessly while exercising sound judgment and upholding the highest standards of professionalism and confidentiality.

Job Responsibilities

• Provide administrative support, including scheduling meetings, preparing agendas and meeting minutes, and assisting with presentations as needed.
• Maintain and organize files, databases, and records to ensure accuracy along with validating invoices.
• Format and distribute reports, presentations, and communications.
• Prepare quality audits within the Excel speadsheets.
• Ensure accuracy and completeness of all data entry and documentation.
• Enter new claims into the tracking system, ensuring accurate input of demographic, provider, and claim details.
• Monitor and manage claims throughout the review process, tracking status and ensuring timely progression.
• Investigate, resolve, or escalate claim-related issues as appropriate.
• Collaborate with peer reviewers, Medical Directors, and internal teams to support claims processing.
• Serve as a liaison between internal teams and external stakeholders as needed.
• Support multiple projects simultaneously, adjusting priorities as needed in a fast-paced environment.
• Track project-related issues through to resolution and provide updates as needed.
• Collaborate with team members to balance workload and ensure deadlines are met.
• Maintain Excel spreadsheets to track and manage workflows and projects.
• Demonstrate professionalism, strong attention to detail, and effective proofreading skills in all work.
• Adhere to all corporate policies, including HIPAA Privacy and Security requirements.
• Maintain reliable internet access and availability during standard business hours to support remote work requirements.

• Excellent organizational and multitasking skills
• Strong written and verbal communication abilities
• Proficiency in office software applications
• Ability to prioritize tasks effectively
• Previous experience in administrative support roles is preferred